At German Cosmetic (https://germancosmetic.lk/), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our website, you consent to the practices described in this policy.

Information We Collect

When you visit our website, we may collect the following types of information:

  • Personal Identification Information: Such as your name, email address, phone number, and delivery address provided voluntarily during registration or checkout.
  • Payment Information: Including credit card details and billing information, which are securely processed by trusted third-party payment gateways.
  • Browsing Data: Such as your IP address, browser type, and device information collected automatically via cookies and similar technologies.

Use of Information

We use your information for the following purposes:

  1. To process and fulfill your orders, including shipping and delivery.
  2. To communicate with you regarding your purchases, provide customer support, and respond to inquiries or feedback.
  3. To personalize your shopping experience and present product recommendations and promotions.
  4. To improve our website, products, and services based on customer interactions and preferences.
  5. To detect and prevent fraudulent activities, unauthorized access, and misuse of our services.

Information Sharing

We value your privacy and will not sell, trade, or transfer your personal information to third parties without your consent, except in the following situations:

  • Trusted Service Providers: We may share your information with service providers assisting in website operations, payment processing, and order fulfillment. These providers are contractually obligated to ensure the confidentiality of your data.
  • Legal Obligations: We may disclose your information if required to do so by law or to comply with legal requests and regulations.

Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no transmission over the internet can be guaranteed as 100% secure, and we encourage you to take steps to protect your own data.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.
  • Analyze website performance and understand user preferences. You can control cookies through your browser settings, but disabling them may limit certain website features.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised “last updated” date. Please review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the information provided on our website.