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FAQs

FAQs

Frequently Asked Question

We are Sri Lanka’s trusted online destination for authentic cosmetics, skincare, hair care, and beauty essentials. From global brands to natural self-care products, we deliver premium beauty straight to your doorstep — islandwide.

What products do you offer?

We offer a wide selection of beauty and cosmetic products, including skincare, makeup, hair care, fragrances, natural cosmetics, and wellness products.

Do you deliver across Sri Lanka?

Yes! We deliver to all areas within Sri Lanka through trusted courier services.

How long does delivery take?

Delivery typically takes 2–5 working days depending on your location. We’ll keep you updated once your order has been dispatched.

What are the delivery charges?

Delivery charges will be calculated based on your location and order value and will be shown at checkout.

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What payment methods do you accept?

We accept credit/debit cards, bank transfers, and cash on delivery (COD) for selected locations.

Can I change or cancel my order?

If your order has not yet been shipped, you can request changes or cancellations by contacting our customer support as soon as possible

Can I return or exchange products?

We accept returns for unused, unopened products within 7 days of delivery. Please contact us to initiate a return.

A renowned retail store of branded cosmetic products & perfumes directly imported from Germany 

Address

451/C, Colombo Road, Negombo, Sri Lanka

Contact
  • Phone : 076 394 2823
  • Email : germancosmeticparma@outlook.de
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